*** SAKURA DAYS JAPAN FAIR TERMS AND CONDITIONS ***

1. All purchases are final. There are no refunds.
2. The event is rain or shine.
3. Event ticket purchases are only valid for the specific date and time detailed on the ticket. It is not possible to change a Saturday ticket for a Sunday ticket and vice versa.
4. Entry must be at least 30 minutes before the event ends.
5. Tickets are sold online. Tickets purchased at the door still use the same online process. There are no cash ticket sales at the door.
6. Children age 4 and under are admitted free of charge. Patrons requiring the assistance of an Attendant can request a complimentary ticket for their Attendant. Please see the on-site box office team at the Main Entry Gate.
7. Garden Members that hold a valid membership card can purchase discounted event tickets. Please select the appropriately named event ticket. Valid membership cards must be presented along with the discounted event ticket. Both tickets and memberships will be checked at the door.
8. Discounted Garden Membership rates are only applicable for those persons with a valid membership and do not extend to their guests. If you are a current member and would like to bring family or friends, please select the regular tickets for your guests.

*** HOW TO PREPARE YOURSELF FOR SAKURA DAYS JAPAN FAIR ***

Here are some tips to prepare yourself for a wonderful day at the event:
- The event is rain or shine. Please dress appropriately for the weather.
- There is limited outdoor seating. You may wish to bring a blanket to picnic on.
- There is no stroller parking. Please be prepared to use your stroller for the day.
- Parking is very limited. We strongly encourage using public transit, walking, or biking. VanDusen Botanical Garden is located on the #17 Oak bus route and is a 15-minute walk from the Oakridge Canada Line station. Once the VanDusen lot is full, parking is limited to the surrounding neighbourhood streets. Plan ahead so you do not miss your timed ticket window.
- There is no bicycle valet, but there will be a limited number of unattended bicycle racks.
- Passenger drop off zone is located off Oak Street.
- Please have your tickets ready on your mobile device or printed out for scanning upon arrival. Turn up your screen brightness!
- Visitors must arrive within their designated entry ticket slot. Please do not lineup more than 15 min ahead of your Timed Ticket Entry.
- Garden Members are required to show their valid Garden Membership card for scanning with their tickets.
- Leave pets at home. Working guide and service dogs are welcome.
- This event is wheelchair accessible.
- Masks are welcome. Some indoor activities take place in smaller rooms.
- Come hungry! There are plenty of food vendors on site. Visit vcbf.ca for additional event details.
- Many vendors are cash only.
- Have fun & snap some photos - don’t forget to use @japanfair and @vancherryblossomfest on your social media posts, and use the hashtag #VanCherryBlossomFest and #SJDF to tag us in your posts!

If you have general event questions, please contact info@vcbf.ca or connect with us through social media. For any ticketing questions, please email boxoffice@vcbf.ca.

*** BLOSSOM BENTO PURCHASE TERMS AND CONDITIONS ***

1. All purchases are final. There are no refunds.
2. The event is rain or shine.
3. Applicable fees are charged in addition to the cost of the bento lunch (order processing, GST, credit card processing).
4. Blossom Bento is only available for sale online and in advance.
5. We are not able to provide on-site sales.
6. There are no refunds for non-pick-up of bento boxes.

*** MISSION OF SAKURA DAYS JAPAN FAIR ***

Japan Fair Association of Vancouver and Vancouver Cherry Blossom Festival are the co-producers of Sakura Days Japan Fair. Sakura is a symbol of Japan and this event is a showcase of Japanese culture including food, artisans, and performances.

*** OUR GOALS AND EXPECTATIONS ***

Sakura Days Japan Fair focuses on bringing people together to celebrate Japanese culture, cuisine, and artistry. We are committed to creating a safe, welcoming, and inclusive environment for all participants. As a ticketed event, Sakura Days Japan Fair expects patron attendees to behave in a manner consistent with the event’s goals.

*** CODE OF CONDUCT ***

We value diverse views and opinions and expect all participants to treat each other with respect and dignity. Harassment, discrimination, and disturbances of any kind will not be tolerated. Patrons who do not respect the code of conduct may be asked to leave the premises at the Event Management's discretion.

Your tickets are being purchased from Vancouver Cherry Blossom Festival (the organizer).

Tickit's services are limited to generating and delivering tickets and forwarding your payment to the organizer. Tickit’s fees for this service are non-refundable.

All communications or disputes regarding ticket order refunds, chargebacks, changes, disruptions and cancellation are between you and the organizer. Tickit will be not be liable or responsible in any way for refunds or chargebacks in connection with the organizer's events.

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